{"id":1135,"date":"2022-03-14T11:54:37","date_gmt":"2022-03-14T02:54:37","guid":{"rendered":"https:\/\/kmma.jp\/?page_id=1135"},"modified":"2025-11-18T10:50:28","modified_gmt":"2025-11-18T01:50:28","slug":"faq","status":"publish","type":"page","link":"https:\/\/kmma.jp\/en\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<section class=\"p-faq-area\">\n<h3>About Access<\/h3>\n<dl class=\"p-faq-list faq-accordion\">\n<dt>How do I get to the museum?<\/dt>\n<dd>\n<p><span class=\"honkan\">main building<\/span><a href=\"https:\/\/kmma.jp\/en\/visitor\/honkan\/access\/\">Traffic Information<\/a>for more information.<\/p>\n<hr \/>\n<p><span class=\"bunkan\">annex<\/span>closed (e.g. library)<\/p>\n<\/dd>\n<dt>Is there parking available?<\/dt>\n<dd>\n<p><span class=\"honkan\">main building<\/span>There are approximately 210 free parking spaces available. (Large buses can park in the parking lot.)<\/p>\n<\/dd>\n<\/dl>\n<h3>Hours of Operation<\/h3>\n<dl class=\"p-faq-list faq-accordion\">\n<dt>When is the museum open?<\/dt>\n<dd>\n<p><span class=\"honkan\">main building<\/span>9:30 a.m. to 5:30 p.m. (admission until 5:00 p.m.).<\/p>\n<\/dd>\n<dt>When is the museum closed?<\/dt>\n<dd>\n<p><span class=\"honkan\">main building<\/span>Mondays and year-end and New Year holidays (Dec. 29-Jan. 3); however, if Monday is a national holiday or substitute holiday, the museum will be closed the following day.<\/p>\n<\/dd>\n<\/dl>\n<h3>Exhibitions (Collection Exhibitions and Special Exhibitions)<\/h3>\n<dl class=\"p-faq-list faq-accordion\">\n<dt>How much is the admission fee?<\/dt>\n<dd>\n<p><span class=\"honkan\">main building<\/span><a href=\"https:\/\/kmma.jp\/en\/visitor\/honkan\/guide\/\">User Guide<\/a>for more information.<\/p>\n<\/dd>\n<dt>I am going as a group, is there a discount on tickets?<\/dt>\n<dd>\n<p>Groups of 20 or more receive a discount on tickets. Please see the Groups &amp; Discounts page for information on group applications.<\/p>\n<p><span class=\"honkan\">main building<\/span><a href=\"https:\/\/kmma.jp\/en\/visitor\/honkan\/group\/\">For Group Visits<\/a>for more information.<\/p>\n<\/dd>\n<dt>Is there a discount for the disabled?<\/dt>\n<dd>\n<p>For the Collection and Special Exhibitions, admission is free for holders of a disability certificate and up to one accompanying person with a disability certificate (level 1-4). Please bring proof of disability and present it at the entrance of the venue.<\/p>\n<p><span class=\"honkan\">main building<\/span><a href=\"https:\/\/kmma.jp\/en\/visitor\/honkan\/guide\/\">User Guide<\/a>for more information.<\/p>\n<\/dd>\n<dt>Can I take notes in the exhibition rooms?<\/dt>\n<dd>\n<p>You may use a pencil to take notes, but ballpoint pens, fountain pens, and mechanical pencils, which may stain the artwork, are not permitted. If you wish to use a pencil, please ask a staff member at the reception desk, at the entrance to the exhibition rooms or in the exhibition rooms. For more information<a href=\"https:\/\/kmma.jp\/en\/visitor\/honkan\/guide\/\">User Guide Requests for Admission<\/a>for more information.<\/p>\n<\/dd>\n<dt>Can I take pictures in the exhibition rooms?<\/dt>\n<dd>\n<p>Photography is prohibited in the exhibition rooms because the works are protected by the Copyright Law, a law that protects the rights of the creators. Photography may be allowed in some areas depending on the collection or special exhibition, so please ask the staff. For more information, please contact<a href=\"https:\/\/kmma.jp\/en\/visitor\/honkan\/guide\/\">User Guide Photography<\/a>for more information.<\/p>\n<\/dd>\n<\/dl>\n<\/section>\n<section class=\"p-faq-area\">\n<h3>Various Services<\/h3>\n<dl class=\"p-faq-list faq-accordion\">\n<dt>Are there any restaurants or cafes?<\/dt>\n<dd>\n<p><span class=\"honkan\">main building<\/span>Cafe Musee\" is located on the 2nd floor of the museum. It is open from 10:30 to 17:30 (order stop at 17:00), and lunch time is from 11:30 (order stop at 15:00). Closed on museum holidays.<br \/>There is no admission fee to use the restaurant. The restaurant is open to visitors even if they are not viewing the exhibition. For more information, please contact<a href=\"https:\/\/kmma.jp\/en\/visitor\/honkan\/restaurant-cafe\/\">Cafes &amp; Restaurants<\/a>for more information.<\/p>\n<dt>Do you have wheelchairs available for rent?<\/dt>\n<dd>\n<p><span class=\"honkan\">main building<\/span>Wheelchairs are available for rent (free of charge). Please ask at the reception desk (lobby floor) if you wish to use one. Parking for the disabled is also available. For details, please contact the reception desk,<a href=\"https:\/\/kmma.jp\/en\/visitor\/honkan\/floorguide\/\">floor guide<\/a>for more information.<\/p>\n<\/dd>\n<dt>Do you have strollers available for rent?<\/dt>\n<dd>\n<p><span class=\"honkan\">main building<\/span>Baby strollers are available for loan (free of charge). Please come to the reception desk (lobby floor) if you wish to use one.<\/p>\n<\/dd>\n<dt>Is there a nursing room or diaper changing table?<\/dt>\n<dd>\n<p><span class=\"honkan\">main building<\/span>When using the nursing room, please ask at the reception desk (lobby floor). Diaper changing stations are located in the restrooms (lobby floor). For details, please contact<a href=\"https:\/\/kmma.jp\/en\/visitor\/honkan\/floorguide\/\">floor guide<\/a>for more information.<\/p>\n<\/dd>\n<dt>Are coin lockers available?<\/dt>\n<dd>\n<p><span class=\"honkan\">main building<\/span>Returnable coin-operated lockers using 100 yen coins are available. Location,<a href=\"https:\/\/kmma.jp\/en\/visitor\/honkan\/floorguide\/\">floor guide<\/a>Please check with the receptionist if you have any large items that cannot fit in the lockers. If you have large luggage that cannot fit in the lockers, please ask at the reception desk.<\/p>\n<p>&nbsp;<\/p>\n<\/dd>\n<\/dl>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Access How can I get to the museum? Please refer to the Transportation Guide of the Main Museum. There are approximately 210 free parking spaces in the museum's main building (parking for large buses is possible). (Large buses can park there.) About Museum Hours When is the Museum open [...]?<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":12,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/kmma.jp\/en\/wp-json\/wp\/v2\/pages\/1135"}],"collection":[{"href":"https:\/\/kmma.jp\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kmma.jp\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kmma.jp\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/kmma.jp\/en\/wp-json\/wp\/v2\/comments?post=1135"}],"version-history":[{"count":0,"href":"https:\/\/kmma.jp\/en\/wp-json\/wp\/v2\/pages\/1135\/revisions"}],"wp:attachment":[{"href":"https:\/\/kmma.jp\/en\/wp-json\/wp\/v2\/media?parent=1135"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}